Customer Services

Customer Feedback

Just received your order? To help us improve our service please give us your feedback about your recent delivery, click here to fill in our short survey.

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Deliveries

We offer various domestic delivery options to suit you including guaranteed next day before 4pm, 12pm, 10am or 9am we can even offer same day and Saturday deliveries throughout most of Great Britain.

Overseas customers can be assured that we offer cost effective world class couriers and freight forwarders.

In most cases if the items you have ordered are in stock and you place your order before 2.30pm we can dispatch the same day if required.

 

Terms and Conditions of Sale.

All transactions are subject to our Terms and Conditions of Sale; please read them before placing an order.

 

Terms and Conditions of Sale pdf.

 

Applying for Commercial Credit

If you are a business and wish to open a credit account with us you can download an application form from the link below, please print out the form, fill it in accurately then fax it to us on 01706 656 789.

 

Please note: we are members of the Credit Protection Association (CPA)

 

Commercial Credit Application Form pdf.

Instruction Manuals

Need a manual for one of our products,  Click the button below to visit our download section.

You will need a password to access this section please contact us for more information.

Click here

 

 

 

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  • Customer feedback

    Great customer service. Very happy with the way you dealt with my enquiries and the speed of delivery etc. You even conducted a sample testing for us which was much appreciated. Would def recommend. Thank you very much.

    Manufacturer of gym equipment, London

     

    We have been dealing with Hanolex for several years now and have built up a very friendly customer relationship with them during this time.

    Product Wholesaler, Dumfries

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